Privacy Policy

At Chieftain Tours (“we,” “us,” “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://chieftaintours.com/ (the “Site”). By using the Site, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Data

We may collect personal information that you voluntarily provide when you:

Submit a contact form;
Sign up for newsletters or updates;
Make a booking or inquiry;
Respond to surveys.

Examples of personal data we collect:

Name
Email address
Phone number
Postal address
Booking details

1.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information through cookies and server logs, including:

IP address
Browser type and version
Pages viewed
Time and date of visit
Device and operating system information

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain the Site;
Process bookings and inquiries;
Respond to communications and support requests;
Send newsletters, promotions, and updates (with your consent);
Improve and personalize user experience;
Monitor and analyze usage and trends;
Ensure the security of the Site.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies may be:

Essential cookies – Required for basic site functionality.
Performance cookies – Help us understand how visitors use the Site.
Functional cookies – Remember your preferences.
Third-party cookies – Used by plugins and analytics services.

You can manage or disable cookies through your browser, but this may affect the Site’s functionality.

4. Sharing Your Information

We may share your information with:

Service providers (e.g., hosting services, email platforms) to support Site operations;
Third-party partners to fulfill bookings or travel services;
Legal authorities when required by law or to protect our rights.

We do not sell your personal information to third parties.

5. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites. We recommend reviewing the privacy policies of any site you visit through links on our Site.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Accessing your data;
Requesting correction;
Requesting deletion;
Withdrawing consent;
Objecting to processing.

To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn we have collected data from a child without consent, we will promptly delete it.